PeakDesk Care
Home care agency software

Run your whole home care agency in one simple app.

Schedule visits, let caregivers clock in from their phone, see every visit live, and turn approved hours into invoices.

7 days free, no card needed. Then $40 a month.

7 days freeFull access, no card needed
$40 a monthOne simple plan for your agency
Ready todayStart your workspace in minutes
Private by designEach agency's data kept separate
How it works

One visit, four simple steps

This is what a normal day looks like in PeakDesk Care.

  1. 1

    Schedule the visit

    The office picks a client, a time and the right caregiver. The shift goes straight to the caregiver's phone.

  2. 2

    Caregiver clocks in

    One tap on arrival. Location is checked once to confirm the visit, never tracked after.

  3. 3

    See the visit live

    The office sees who is on time, who is late and who needs help, with clear color labels.

  4. 4

    Approve and bill

    After clock-out, approve the hours. They become timesheets and invoices for Medicaid or private pay.

Who it's for

Everyone in the visit, on the same page

Care coordinator at the agency front desk

Owners and admins

  • Build schedules and fill open shifts
  • Watch visits live and fix problems fast
  • Approve hours and send invoices
Caregiver in blue scrubs

Caregivers

  • Their visits are scheduled with no double booking
  • Clock in and out with one tap
  • Own caregiver login Coming soon
Senior couple at home

Clients and families

  • Reliable, on-time visits
  • Clear invoices for every visit
  • Family portal Coming soon
Features

Everything your agency needs

Scheduling

Recurring shifts, an open-shift board and caregiver suggestions. No double booking.

Clock-in and out

One-tap clock-in and clock-out with the time and an optional one-time location, plus a review list for anything unusual.

Live visits

Color-coded visit status with alerts for late or missed clock-ins.

Team messages Coming soon

Direct messages and announcements that stay inside your agency.

Compliance Coming soon

Caregiver documents with reminders before they expire.

Timesheets and billing

Approve hours, turn them into invoices, print or save as PDF, and export CSV.

Pricing

One plan. One price.

Try everything free for 7 days. If PeakDesk Care is right for your agency, keep going for $40 a month.

  1. Day 1Set up your agency and invite your team.
  2. Days 1 to 7Use every feature with your real schedules. Free, no card needed.
  3. Day 8Subscribe for $40 a month to keep going. Everything you set up stays.
7 days free

PeakDesk Care

$40per agency, per month

  • Scheduling and open shifts
  • Caregiver clock-in and clock-out
  • Live visit tracking and alerts
  • Documents and expiry reminders
  • Team messages and family portal
  • Timesheets, invoices and export
  • Help center and support chat
Start your free trial

Billed monthly after the 7-day trial.

Security and privacy

Built to protect your clients and caregivers

Every agency kept separate

Database rules block any request that crosses from one agency to another, and automated tests check it.

Secure sign-in

Everyone signs in through Wix's secure sign-in page. Each agency sees only its own records.

Location only at clock-in

Read once at clock-in and once at clock-out. No background tracking.

See who can do what (caregiver and family logins coming soon)
What you can doOwnerAdminCaregiverClient or family
Invite people and assign rolesYesCaregivers and familiesNoNo
Build schedules and approve shiftsYesYesRequest or claimNo
Clock in and outOptionalOptionalYesNo
Choose their own app languageYesYesYesYes
Review visit problemsYesYesExplain ownNo
Upload and review documentsYesYesUpload ownView shared
Approve timesheets and invoicesYesIf allowedNoNo
Billing, integrations and audit logYesNoNoNo

About HIPAA. PeakDesk Care is being built with HIPAA safeguards in mind. Compliance also depends on signed business associate agreements, hosting setup and your agency's own procedures, so we won't claim it until those reviews are complete.

FAQ

Common questions

How much does PeakDesk Care cost?

$40 a month per agency, after a free 7-day trial with full access.

How does the free trial work?

Sign in and click Start my 7-day free trial. It starts right away, with no card and no waiting for approval. You get 7 days of full access. On day 8 your workspace locks until you subscribe for $40 a month.

What happens when my trial ends?

Your workspace locks, but everything you set up is kept. Subscribe for $40 a month on secure checkout and it unlocks right away. If a monthly payment fails or you cancel, it locks again at the end of the paid month.

How do I cancel?

Open your workspace, go to Agency and plan, and choose Cancel my plan. You keep access until the end of the month you paid for and aren't charged again. During the free trial there's nothing to cancel, since no card is on file.

How do I sign in?

Choose Sign in at the top of the page. You can sign in or create your account on the secure Wix sign-in page, then you come straight back here to your account.

When can my agency start using the app?

Today. Sign in, start your free trial and open your workspace. You can add caregivers and clients, schedule visits, clock in and out, approve timesheets and create invoices right away.

Who is PeakDesk Care for?

Home care agencies across the US. Today the workspace is for your office team: scheduling, clock-in, timesheets and invoices. Caregiver and family logins are coming in a later update.

Can everyone use it in their own language?

Not yet. The workspace is in English today. Choosing your own language, including Spanish, is planned for a later update.

Does PeakDesk Care track caregivers all day?

No. Location is read once at clock-in and once at clock-out. Exact locations are visible only to the agency's admins.

Does it work for Medicaid and private pay?

Both. Billing supports different rates for each payer. Medicaid EVV exports are added state by state once each state's requirements are confirmed.

Is PeakDesk Care HIPAA compliant?

It's being built with HIPAA safeguards in mind. Compliance also depends on signed business associate agreements, hosting setup and your agency's procedures, so we won't claim it until those reviews are done.

Are the people on this page real?

The names, visits and times shown are examples, not real clients or caregivers.

Help and support

How can we help?

Search the guides, chat with us, or send a request.

Getting startedStart your free trial
  1. Choose Sign in and sign in or create your account.
  2. Click Start my 7-day free trial. It starts right away. No card needed.
  3. Click Open my workspace and enter your agency name.

Your account shows the day your trial ends. After that, subscribe for $40 a month to keep going.

Getting startedAdd your caregivers and clients
  1. In your workspace, open Caregivers and choose Add caregiver.
  2. Open Clients and choose Add client. Set the payer and the hourly bill rate.
  3. Want to look around first? On Today, choose Add example data. You can delete it anytime.

Keep client notes non-medical, such as tasks, preferences and entry instructions.

Getting startedWho uses the workspace

Today, the workspace is for your agency's office account: owners and admins. Caregiver and family logins, where each person signs in with their own account, are coming in a later update. Until then, record clock-ins in Clock in / out on behalf of caregivers.

SchedulingSchedule a visit
  1. Choose New visit on Today or Schedule.
  2. Pick the client, the caregiver (or leave it as an open shift), the date and times, and the service.
  3. To repeat it, choose every week for 4 or 8 weeks, or every weekday for 2 weeks.
  4. Choose Schedule visit. PeakDesk Care stops you if the caregiver is already booked at that time.
SchedulingChange or delete a visit

Open the visit from Today, Schedule or Timesheets. Change anything and choose Save, or choose Delete. Visits that are already on an invoice can't be changed.

SchedulingWhat the visit colors mean

Gray: scheduled. Amber: late (not clocked in 10 minutes after the start) or needs review. Blue: in progress. Green: completed. Red: missed (no clock-in by the end time). Purple: approved or invoiced. Every status also has a written label.

Clock-inClock in and out of a visit
  1. Open Clock in / out. It shows yesterday's and today's visits.
  2. Tap Clock in when the visit starts.
  3. Tap Clock out when it ends, and add a short visit note.

Hours are worked out from the clock-in and clock-out times.

Clock-inHow location is used

When you tap Clock in or Clock out, the browser asks once for your location. If you allow it, that one reading is saved with the visit. If you don't, the time is saved without a location. Nothing is tracked in between.

Clock-inFix a missed or wrong clock time

Open the visit, correct the clock-in or clock-out time, add a reason and save. The reason is added to the visit note, and the visit goes back for approval.

BillingApprove timesheets

Open Timesheets and pick a period. Check each finished visit and choose Approve, or use Approve all clean visits. Visits flagged for being late, missing a clock time, or more than 30 minutes off schedule need a look first.

BillingCreate and send invoices
  1. Open Invoices. Approved hours that aren't billed yet are grouped by client.
  2. Choose Create invoice. The total is hours times the client's bill rate.
  3. Choose Print or save PDF to send it, then Mark as sent and later Mark as paid.

Use Export CSV to bring your invoices into your accounting app.

AccountSubscribe after your trial

When your trial ends, your workspace locks and your data is kept. Choose Subscribe: $40 a month on the website, pay on secure checkout, and your workspace unlocks right away. You're billed monthly.

AccountCancel your plan

In your workspace, open Agency and plan and choose Cancel my plan. You keep access until the end of the month you paid for and you aren't charged again. Your data is kept if you come back.

AccountReset your password

Choose Sign in, then Forgot password on the sign-in page, and follow the link in the email.

FamiliesFamily access

Family logins are coming in a later update. Until then, your agency can share visit times and notes with families directly.

Chat with us

Get quick answers, or leave a message for the team.

Send a support request

Please don't include client health information.

Get started

Start your free trial today

Click once and your 7-day free trial starts. No card needed. After 7 days, subscribe for $40 a month to keep going.

How your free trial works

  1. Sign in or create your accountTakes about a minute.
  2. Click Start my 7-day free trialYour trial starts right away. No card, no waiting.
  3. Use everything free for 7 daysYour account shows the exact day your trial ends.
  4. Day 8: subscribe for $40 a monthYour workspace locks until you subscribe. Pay on secure checkout, billed monthly. Cancel anytime from your workspace.
Prefer a guided demo first?

Sign in

Owners, admins, caregivers and families sign in here. New to PeakDesk Care? You can create your account on the same page.

You'll go to the secure Wix sign-in page and come right back.